PRIVACY & DATA PROTECTION POLICY

This Privacy Policy explains how Pest Solution Services (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when you visit or use our website: https://pestsolutionservices.ca. Your privacy is important to us, and we are committed to ensuring your data is handled securely and responsibly.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

• Submit a service inquiry or request a quote
• Book an appointment
• Contact us via email, phone, or online forms

The types of information we may collect include:

• Personal Details: Name, email address, phone number, and billing address
• Service Details: Information about the pest control services you request or schedule
• Payment Information: Processed securely through trusted third-party payment providers (we do not store your payment card details)

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to your inquiries and providing requested services
• Sending you service confirmations, updates, or invoices
• Managing and improving our website and customer experience

We never sell, trade, or rent your personal information to third parties. We utilize trusted third-party service providers, such as CRM and payment processors, to manage our bookings and operations, and we ensure these partners adhere to strict data protection standards.

3. Your Rights and Control

You have full control over your personal data. You can:

• Access: Request a copy of the personal data we hold about you
• Correct: Update or correct any inaccurate or incomplete information
• Delete: Request the removal of your personal data from our active records
• Inquire: Raise any questions or concerns about how we handle your information

To exercise any of these rights, please contact us at:

Email: info@pestsolutions.ca
Phone: 416-451-7659

We will respond promptly and work with you to address your request.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy policies when visiting them.